We’re confident Wildward Pulse works — but only if you actually wear it. So we built our guarantee for people who genuinely give it a fair try. That keeps it honest, and it keeps it fair for everyone who really needs it.
The promise
Wear Wildward Pulse consistently for 30 days. If you’ve given it a real shot and you’re genuinely not satisfied, we’ll refund your order.
What we ask
A repeller can’t do its job sitting in a drawer — so qualifying for a refund means showing us you actually used it:
- Wear it whenever you’re outside for the full 30 days — clipped to a collar, belt, backpack, or your dog.
- Snap a few quick photos of it clipped on and in use, on several different days across the 30 days. (Your phone timestamps them for you.)
- If you’re still not happy at the end, email us with your order number and those photos, and we’ll take care of you.
Why the photos?
Honestly — to be fair to the people who need this. A “no-questions-asked” policy gets abused by folks who never took it out of the box, and that cost gets passed on to real customers. Asking for proof of genuine use means the guarantee protects the people actually relying on it to keep ticks off their family and their dogs.
The details
- Applies to your first order of Wildward Pulse.
- Contact us within 40 days of delivery — that’s the full 30-day trial plus time to reach out.
- You’ll need your order number and a handful of dated, in-use photos from across the trial period.
- Refund covers the product price. If we ask for the device back, return shipping is on us.
- One guarantee claim per household.
Still have a question? Email us at support@wildward.us — we’re real people and we’ll help.